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There's a range of advice, guides, webinars and more available to support business safety and wellbeing, including:

  Course Description Notes Cost More information/ contact

Communication and de-escalation training.

In-person half or full-day training. Certificate provided. $900 half day, $1,500 full day. Up to 10 pax per training. Website
Call 09 360 6957

Personal safety and conflict management.

Online course on Retail NZ

20-30 mins $49.95 non-member $29.95 Retail NZ member.

Call 09 309 3639 
Safety N' Action Conflict De-escalation training. VR Training. 

Either $2,499 for 12 people ($208 pp), or people can book themselves into a  slot fpr $250 pp. 30 mins per person

Call 0800 222 388
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Retail NZ has a range of advice, guides, webinars, e-learning and supplier recommendations to support retailers dealing with retail crime. They can be found here