Back to top anchor
Back to content top anchor

Safety in the city centre

If you need urgent police assistance please call 111. For any crime that has occurred, including theft please call 105. 

Ensuring the city centre remains a vibrant, enjoyable and safe place for people is important for the success of the city. This is a top priority for us.

Our Safety Team:
Security patrols are operating in Queen Street and surrounding areas to support a safer public environment. They will de-escalate issues, and escalate to Police when necessary

Need support from security?  Call 099 61 61 61 during their operating hours, which are currently 24/7

Monday - Sunday: 24Hrs (6am to 6am)

Find out more here. 

Contact CityWatch

Delivered by Auckland Council and co-funded by Heart of the City. The on-street team undertakes proactive patrols to support a safe city centre in line with Auckland’s bylaws, including the Signs and Public Safety and Nuisance Bylaws.

They can help with obstructions of pathways or in front of building entrances, intimidating behaviour, aggressive begging, encampments and excessively noisy buskers/those that perform for longer than 60 minutes.

Have concerns about any of the above issues? 

Call CityWatch on 027 7240899.  If this number is unanswered, or for other issues, contact Auckland Council on (09) 301 0101 so a job can be logged.

Mon: 8 am-4:30 pm
Tues-Sun: 7 am-7 pm

Safety download for businesses

For a general list of useful city contacts, including health and safety, see here.


In this section