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Business advice lines, employment matters and COVID-19 resources

Fully-funded individualised advice for your business

Programme What it does and how to apply
Funded advisory services

To support businesses through COVID-19, the Tourism Transitions Fund supports businesses with fewer than 100 FTEs with up to $5,000 value of advice and support such as HR, health and wellbeing, business continuity and hibernation, cashflow and finance management, strategy and digital capability. The fund is available to tourism businesses and city centre businesses that have experienced loss of trade through lack of tourists. 

This fund is delivered by the Regional Business Partner Network, via Auckland Unlimited in the Auckland area. Go to the RBP website to apply.

Please note the previously available Business Advisory Fund administered by RBP is now fully allocated.

Funded Business Mentors for 12 months

In partnership with Business Mentors NZ, Heart of the City is making available the opportunity for a limited number of city-centre businesses to access a business mentor for a 12-month period. This service provides confidential one on one support for small business owners who want to grow or need help to solve specific business challenges.

Register at
Complete the sign-up form until payment is requested and then email noting you are a Heart of the City business.

Call 0800 209 209 for any questions

COVID-19 Resources for your business

Programme What it does and how to apply
Business Continuity Planning 

Simple downloadable templates and planning resources for Emergency and Business Continuity Plans, helping businesses prepare for emergencies and unexpected situations in the workplace.

Go to

Auckland Unlimited resources

Information and assets for Auckland businesses, including a free Digital Assessment Tool to help establish where your online presence can be optimised.

Go to

Free accessibility assessments

Be. Lab’s free online self-assessment tool helps any business to understand how accessible it is right now and work towards improvements.  

Go to

Business recruitment support

MSD offer a range of recruitment and employment support for businesses wanting to employ job seekers and apprentices

See a summary of programmes here:

Free printing for Covid-19 collateral  The government is printing free Covid 19 collateral for businesses, including booklets, posters and decals. They are available in a variety of languages including Arabic, Cook Island Māori, English, Farsi, Fijian, Hindi, Japanese, Kiribati, Korean, Te Reo Māori, Niuean, Punjabi, Rotuman, Samoan, Simplified Chinese, Somali, Spanish, Tagalog, Thai, Tokelauan, Tongan, Tuvaluan, Urdu and Vietnamese. More information is available here.
Mandatory sign-ins All businesses are now required to maintain contract tracing records in line with the Covid-19 Response Act. Tracing is to be maintained at any alert level and the obligation will be on the person responsible for the place or gathering to make sure people can scan or sign in. Failure to do so will result in a fine varying between $300 and $1000. More information is available here.
Outdoor dining

Free licence extensions for the period of lockdown.For more information, contact Heart of the City.

EMA resources

An extensive dashboard of information for businesses.


COVID-19 Vaccine Business and workplace toolkit  The toolkit includes: 

Key information about the COVID-19 vaccine programme
Information about how you can help
Posters and other collateral for your workplace, clubrooms or meeting spaces
Digital assets for your social media channels, newsletters and website
Download here. 


A place for businesses to access free advice from leading local and international business people - with over 80 experts in their field ready to help. 

Go to


Tāmaki Makaurau

Access Business Advice, an Implementation Grant, Health & Wellbeing Support and Business Community Resources. Follow this link. 

Advice lines

For information about Contact
Trading at different alert levels, contact tracing, visas, employment, leases and more: the official COVID-19 advice from central government  Go to the portal or phone 0508 377 388 for questions
Business information and support: information and advice to help manage your business through COVID-19, including financial support available Call 0800 500 362 for support