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Auckland Council Compliance Wardens

Auckland Council Compliance Wardens (formerly known as CityWatch in the city centre) work to support a safe city centre environment in line with Auckland’s bylaws,including the Signs and Public Safety and Nuisance Bylaws.

The team’s on-street presence is supported by the police when enforcement of the law or bylaws is required. They also work alongside our HOTC Safety Team.

Compliance Warden team operating hours:

Mon - Sun: 7am - 10pm

Compliance Wardens can help when: 

  • There’s obstruction of footpaths or in front of building entrances by materials or people.
  • There’s intimidating behaviour or aggressive begging.
  • There’s a breach of a liquor ban (please note, Compliance Wardens only have the power to request the alcohol is tipped out and cannot seize it).
  • There’s an encampment of mattresses, tents or shelters set up.
  • Buskers are excessively noisy or perform for longer than 60 minutes. 

How to request Compliance Warden assistance

Contact Auckland Council at (09) 301 0101 so a job can be logged. 

For more serious concerns, call 111 if it is an emergency or 105 for non-emergency. 

For other issues about illegal dumping, rubbish and recycling, street cleaning, damage to public assets or graffiti removal, report it to Auckland Council. If a footpath or street needs repair or attention, contact Auckland Transport

Just some of the Compliance Warden team.