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Last chance to give feedback to Auckland Transport on Queen Street transport changes

News story
Tuesday 1 Jun 2021

If you missed out giving feedback on Queen Street's network changes, Auckland Transport has reopened consultation until this Friday 4 June.

Please take the opportunity to do this, particularly if you have concerns about for loading, drop-offs, scooters/bikes and reliable bus services, or have anything else you'd like to raise with Auckland Transport about the Queen Street transport plans.

You can see an overview and maps of the changes here on the Auckland Transport website. We have also summarised the changes and issues here. 

How to give feedback

To submit your feedback if you have not already, or if you would like to get in touch with AT with any questions, please email, with 'Queen Street project' in the subject line.

Feedback is not being accepted via the Auckland Transport website.

The key issues we see with the plans for Queen Street

The proposed plans mean in some parts:

  • Loading and servicing will become more difficult, and in some places prevented, and will result in Health and Safety risks and cost/time inefficiencies.
  • It will be more difficult to get to Queen Street in a rideshare/taxi, and there will be no drop offs outside the Town Hall and the Civic, which will particularly impact people with mobility disabilities.
  • People on buses won’t get a reliable journey time along the whole street, as there are no plans to create dedicated bus lanes along the full length of the street.
  • There won’t be safe cycling on the street, with cyclists sharing lanes with buses, and there are no plans for scooters.

We’ve outlined the key issues with aspect to the plan by location as well as our concerns in more detail here.

What we said in our submission to Auckland Transport

Our submission laid out how the proposed plans will have a detrimental impact for business and will not support the economic success of the area. Here’s a brief summary of the functional issues we have asked Auckland Transport to address – you can also see our full submission to Auckland Transport here.

Auckland Transport must, where the plans do not currently allow:

  • Enable access for servicing, loading and deliveries, such as the area between Mayoral Drive and Wellesley Street, and between Shortland Street and Customs Street.
  • Enable access for customer drop offs and picks ups, including mobility access and hotel valet parking.
  • Provide separate bus priority in the area between Wellesley Street and Shortland Street to avoid conflict and congestion with other traffic in the area
  • Review the current layout and proposed and utilise the space effectively (without COVID works)