Hospitality training programme

A hospitality training programme calledEventStarNZ© has been developed by the Hospitality Standards Institute (HSI) and the RWC 2011 Hospitality Steering Group to provide a certified training programme specific to the food service sector for RWC 2011.

EventStarNZ© is being introduced to ensure New Zealand has enough skilled food service staff delivering high standard hospitality during RWC 2011. The course will provide a range of intensive training courses across six modules, from half day to two days. These will be delivered via workplaces, polytechnics and institutes of technology from May 2010.

The Tournament is a wonderful platform to showcase Auckland and New Zealand to the world so it's important to prepare your business so you can be a great host to all the international visitors coming.

Some 10,000 to 15,000 staff will be needed to serve the 1.7 million fans who are expected to attend 48 matches over 45 days in 13 stadia across New Zealand next year for RWC 2011 - the biggest hospitality event ever hosted here and one of the world's top five sporting events.

Auckland needs to get it right if we are to reap the tremendous economic benefits the Tournament will generate. RWC 2011 is expected to attract 60,000 overseas visitors and pump more than NZD $500 million into the New Zealand economy. The overall economic impact is estimated at NZD $1.15 billion.

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