CityWatch is a programme delivered by Auckland Council with co-funding from Heart of the City.
The programme works to support a safe and inviting city centre environment in line with Auckland Council bylaws, including the Public Safety and Nuisance bylaw, in public places.
The on-street CityWatch team deal with nuisance activities including obstructive or aggressive behaviour as well as monitoring busking, outdoor trading, illegal dumping and damage to public assets.
The team’s on-street presence, monitoring and communication is supported by the police and council when enforcement of the law or bylaws is required.
The programme sees a security team operating from:
- Monday to Thursday, 6am to 7pm
- Friday, 6am - 10pm
- Saturday, 8am to 10pm
- Sunday, 8am to 6pm
How to request CityWatch assistance
If someone is causing nuisance or acting inappropriately in a public place, please call Auckland Council on (09) 301 0101 so a job can be logged and a guard sent out. The Auckland Council Call Centre is open 24 hours a day, 7 days a week. For more serious concerns, call 111 if it is an emergency, or 105 for non-emergency.