CityWatch is a programme delivered by Auckland Council with co-funding from Heart of the City.
The programme works to support a safe and inviting city centre environment in line with Auckland Council bylaws, including the Public Safety and Nuisance bylaw, in public places.
The on-street CityWatch team deal with nuisance behaviour as well as monitoring busking, illegal dumping and damage to public assets.
The team’s on-street presence, monitoring and communication is supported by the police and council when enforcement of the law or bylaws is required.
The programme sees a security team operating from:
- Monday to Thursday, 6am to 7pm
- Friday, 6am to 10pm
- Saturday, 8am to 10pm
- Sunday, 8am to 6pm
Over the Christmas and New Year period, the CityWatch schedule is:
- 24 Dec: 6am – 8pm
- 25 Dec: no CityWatch
- 26 Dec: 6am – 8pm
- 27 Dec: 8am – 6pm
- 28 Dec: 8am – 6pm
- 29 Dec: 6am – 6pm
- 30 Dec: 6am – 6pm
- 31 Dec: 6am – 8pm
- 1 Jan: 8am – 6pm
- 2 Jan: 6am – 6pm
- 3 Jan: 6am – 6pm
- 4 Jan: 6am – 4pm
How to request CityWatch assistance
If someone is causing nuisance or acting inappropriately in a public place, please call Auckland Council on (09) 301 0101 so a job can be logged and a guard sent out. The Auckland Council Call Centre is open 24 hours a day, 7 days a week. For more serious concerns, call 111 if it is an emergency, or 105 for non-emergency.