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  • Signage Bylaws: What you need to know

    News
    Issue date: 26 Nov 2015

    A revised Signage Bylaw came into effect 1 October, following consultation earlier this year. The bylaw includes general requirements for all signage (except election signs), and has further requirements for particular types of signage including...

  • We're looking for an Events and Sponsorship Executive

    News
    Issue date: 1 Apr 2016

    We're seeking an organised and effective Events and Sponsorship professional with great relationship skills for a 12 month fixed term contract, from July 2016 - July 2017. If you love Auckland and want to contribute to the central city's vitality and...

  • AGM - Tuesday 25 October

    News
    Issue date: 30 Sep 2016

    Please join us for our Annual General Meeting on Tuesday 25 October.It's been a strong year for Heart of the City and we invite you to review our marketing, events and advocacy work, the opportunities created for businesses, and results that have been...

  • Positive step forward on CRL project

    News
    Issue date: 23 Dec 2016

    Recently we presented at a resource consent hearing to highlight concerns about the adverse effect of CRL construction on business. In our view a more proactive and co-ordinated approach is required. We appreciate that a project of this scale will have...

  • Win entry into the TopShop awards

    News
    Issue date: 24 Feb 2017

    Retail NZ’s Topshop awards are back this year, showcasing the best of New Zealand retail. The awards give Heart of the City retailers the chance to test themselves against other Auckland and national retailers in various categories including customer...

  • What’s next for the City Rail Link

    News
    Issue date: 28 Nov 2017

    Works on the initial stages of the City Rail Link are well underway at Britomart Station, Commercial Bay and in Albert Street, with works progressing up towards the future Aotea Station next year as the project works towards its target completion...

  • Major events in the city over summer 17/18

    News
    Issue date: 5 Dec 2017

    This summer brings a number of exciting local and international events to Auckland's city centre and surrounds.  Events bring visitors to the city and create benefits for businesses and the wider city. Our city's Major Events Strategy, administered...

  • Mayoral Proposal for Auckland's ten-year budget 2018 - 2028

    News
    Issue date: 4 Dec 2017

    As part of the process to adopt Auckland's new Long Term Plan, council's ten-year budget for 2018 - 2028, last week Phil Goff released his Mayoral Proposal, which outlines his priority areas for the budget. What are the key features of...

  • New Aotea Station designs and CRL project update

    News
    Issue date: 12 Feb 2018

    Just over two years in to the planned eight year build of the City Rail Link, we're seeing significant progress being made, getting us closer to the future of quick and easy public transport to and from Auckland’s city centre. In recent weeks...

  • American Express Restaurant Month 2018

    News
    Issue date: 16 Feb 2018

    Click here to see all of the menus and events for American Express Restaurant Month 2018 Restaurants - join us for American Express Restaurant Month, returning to the Heart of the City from 1 - 31 August 2018 Auckland's biggest dining event...

  • Submission on America's Cup Resource Consent Application by Panuku Development Auckland

    News
    Issue date: 14 Mar 2018

    To: Auckland Council Application Number: BUN60313877 Name of Submitter: Heart of the City Inc (“HOTC”) Submitter Details: Name Viv Beck, Chief Executive on behalf of Heart of the City Inc. Physical address Level 5, QVE Building, 125 Queen...

  • City centre recovery

    News
    Issue date: 6 May 2020

    Today we released an economic report and media statement outlining the risks to the city centre economy from COVID-19. It shows that more than 12,000 jobs and $3B of GDP could be lost by March 2021. The reason we have released...

  • Queen Street temporary changes to help people get around the city safely

    News
    Issue date: 11 May 2020

    During Alert Level 2 we are still required to play it safe and this means keeping a recommended distance of 2m in public. Some changes have been made to create a safe city centre environment. Here's what you need to know:  Queen Street Queen...

  • 12 months of funded business mentoring for Heart of the City businesses

    News
    Issue date: 4 May 2021

    We have an opportunity for a limited number of city centre businesses to access a business mentor for a 12-month period, in partnership with Business Mentors NZ. This service provides confidential one on one support for small business owners...

  • Heart of the City AGM 2020

    News
    Issue date: 12 Oct 2020

    Heart of the City members are invited to join us to look back on our past year of activity, hear what we have planned for the year ahead and look after our annual governance requirements - including the election of our Executive Committee (...

  • America's Cup Event Update: information for businesses

    News
    Issue date: 25 Nov 2020

    The first event for the 36th America's Cup starts in just three weeks time, running from  17 - 20 December.  Below you'll find key dates and access details including road closures and parking restrictions ...

  • Outdoor dining under COVID-19 restrictions - what businesses need to know

    News
    Issue date: 30 Sep 2021

    Updated 23 May  2022 Due to COVID-19 trading restrictions including capacity limits and social distancing requirements, businesses may be looking at ways to boost their trading area by using outdoor space. Auckland Council has issued...

  • City-centre businesses: Order your Christmas Decals at no charge

    News
    Issue date: 1 Oct 2021

    Orders are now closed for Christmas window decals All things going well with COVID levels, we're planning for Christmas in the Heart of the City to be better than ever this year. We'll provide an overview of what's planned soon, but in the...

  • Heart of the City AGM 2021

    News
    Issue date: 16 Nov 2021

    Heart of the City members are invited to join us to look back on our past year of activity, hear what we have planned for the year ahead and look after our annual governance requirements - including the election of our Executive Committee (...

  • City centre recovery

    News
    Issue date: 16 Dec 2021

    Recognising that the city centre is facing significant challenges because of COVID -19, there is a coordinated and collaborative approach to supporting its recovery. As well as the ongoing public space transformation programme ...

  • Take part in City of Colour 6 - 22 May 2022

    News
    Issue date: 25 Mar 2022

    City of Colour is a new initiative coming to the city centre this May. It will showcase over 50 vibrant art and lighting installations across the city centre and K' Road - forming an immersive trail to encourage people to come back...

  • City centre businesses championing sustainability

    News
    Issue date: 1 Aug 2022

    From eco-friendly builds to electric vans there are lots of different ways city centre businesses are doing their bit to protect and restore our planet. Businesses can calculate their emissions over the past year using the Sustainable Business Network...

  • Heart of the City AGM 2022

    News
    Issue date: 27 Sep 2022

    Heart of the City members are invited to join us to look back on our past year of activity, hear what we have planned for the year ahead and look after our annual governance requirements - including the election of our Executive Committee. The...

  • Christmas Windows 2021 winners Jewellers Workshop discuss their inspiration and advice

    News
    Issue date: 16 Nov 2022

    The Pōhutukawa - Aotearoa’s own Christmas tree – was the inspiration for the Jewellers Workshop’s winning entry for the 2021 Christmas Windows competition. As a retail business, Christmas is an important time for Jewellers Workshop, but...

  • An update on High Street

    News
    Issue date: 20 Jun 2023

    Auckland Council has asked us to share some changes planned for High Street in response to concerns about maintenance and tidiness in the area. Over the next couple of months, Council will review the shared waste bin and how frequently rubbish, and...

  • Heart of the City AGM 2023

    News
    Issue date: 4 Sep 2023

    P.A.C.I.F.I.C.A Freyberg steps Heart of the City members are invited to join us to look back on our past year of activity, hear what we have planned for the year ahead and look after our annual governance requirements...

  • Positive results for addressing Retail Crime in city centre

    News
    Issue date: 8 Feb 2024

    In December Auckland City Centre Police started a new initiative to target retail crime offenders. Since this started, Police has arrested 14 serial offenders and laid 148 charges relating to theft from retailers, and a number of these...

  • City Centre Parking Changes

    News
    Issue date: 13 May 2024

    Auckland Transport has advised us of their intention to start charging for on-street carparking 24/7 in the city centre from the end of June. They sent a letter outlining this on 2 May. It can be read in full here. A map detailing the intended...

  • Auckland City Centre Overnight Parking Changes Delayed

    News
    Issue date: 16 May 2024

    Auckland Transport (AT) announced late yesterday that they will delay overnight parking charges till October. As you may have seen, we have spoken in the media over the last few days about the importance of understanding the needs of the city centre and...

  • Heart of the City AGM 2025

    News
    Issue date: 20 Aug 2025

    Heart of the City members are invited to join us to look back on our past year of activity, hear what we have planned for the year ahead and look after our annual governance requirements - including the election of our...

  • HOTCity Retailers Workshop with Robert Gibbs

    Event

    For Heart of the City Members, in partnership with Auckland Council and Auckland Conversations, a thought provoking session with one of america's leading urban retail specialists. Find out some new ideas for greater retail success. Its also be a...

  • You’re invited: ending homelessness in Auckland’s city centre

    Event

    In the city centre we are visibly reminded of the chronic levels of homelessness that Auckland faces, and this is often challenging for business and for the city centre environment. We’d like to invite you to hear from Moira Lawler, CEO of Lifewise, and...

  • Heart of the City AGM 2018

    Event

    It's time to get together over a glass of wine and some nibbles to look back on our achievements over the past year, share our plans for the year ahead and take care of our annual governance business. We'd like to invite Heart of the City members to...

  • Late Night Christmas

    Event

    This year we’re adding a new Christmas occasion to the city’s calendar and supporting the 24/7 economy with our new Late Night Christmas event. It’s encouraging people to do their gift shopping in the city centre in a festive and fun environment and...

  • Contact us

    Page

    Physical Address The SAP Tower Level 23, 151 Queen Street  Auckland, 1010 Postal Address PO Box 105 331 Auckland, 1143 General enquiries   Ph: (09) 379 8000 Email us: [email protected] Safety enquiries...

  • Terms and conditions for Heart of the City

    Page

    1. GENERAL WEBSITE TERMS AND CONDITIONS Acceptance: This website is owned and operated by Heart of the City Incorporated ("HOTC").  Your use of this website is subject to all applicable laws, these general terms and conditions, the privacy...