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Advocating for business
PageWe’re part of a wide range of conversations with local and national government, other membership associations and the private sector, advocating and lobbying for business interests in the future shaping of the city. You can see the submissions we've made...
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The Birdcage Tavern
Directory ListingThe Birdcage was originally known as the Rob Roy Hotel, a wooden building erected in 1865, making it one of Auckland’s most historic taverns. The current building was constructed on the same site in 1885,.Back in the day patrons could reach the...
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Jack's Fried Chicken
Directory ListingJack's Fried Chicken is the best take away Korean Fried Chicken & Burger Restaurant. Enjoy Chicken takeaway in Auckland, place your order and enjoy!
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Lunar New Year food tours a hit
NewsIssue date: 20 Feb 2025It was fantastic to celebrate the Lunar New Year - and Year of the Snake - with events and activations across the city centre. The programme included our walking food tours with Lincoln's Table. For the second year in a row, the series quickly sold out....
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December 2024 Quarterly Insights
NewsIssue date: 20 Feb 2025Auckland CBD strip retail vacancy rates decreased for the sixth consecutive biannual survey (Colliers); three sold-out Coldplay gigs caused hotel rooms to be fully booked; and international spend more than doubled compared to the previous quarter. The...
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Cullen Jewellery
Directory Listing"Where Love Grows. We make special occasion jewellery that everyone can feel good about. Our engagement rings and fine jewellery feature only carbon neutral lab grown diamonds and moissanite. Using skill and care, our in-house jewellers combine...
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EKIBEN by Mark'ne Ltd
Directory ListingEKIBEN by Mark’ne Ltd. is a premium Japanese-inspired takeaway located at Britomart Station, created by the team behind The Sushi Store. Inspired by the convenience and quality of Japanese ekiben (train station bento), we offer delicious, high-...
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Feedback open on changes to city centre parking and kerbside spaces
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Rubbish and recycling
PageManaging rubbish and keeping the city tidy is important in how visitors, workers and residents see the city. With the high numbers of people, buildings, businesses and traffic here in the city centre, rubbish needs to be managed carefully. Businesses...
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Who to contact about E-Scooters
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Auckland Council Compliance Wardens
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Heart of the City is over the moon the St James’s restoration is all go
NewsIssue date: 27 Feb 2025Heart of the City is over the moon with the news that the St James Theatre’s restoration is now full steam ahead, with Auckland Council today reconfirming its funding contribution towards the project. Viv Beck, Chief Executive of Heart of the City, says...
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6 Victoria Street East
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Restaurant Month 2024 results
PageTaking place for a 14th time, over 100 special menus at $30, $45 and $55+ price points were available over the month of August, as well as 25+ incredible dining events from walking food tours to taco masterclasses and more. The programme...
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Membership: being part of Heart of the City
PageAuckland’s city centre is home to the largest business community in New Zealand, generating around 20% of the region’s GDP in less than 1% of its area. More information about how we...
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The Red Boats
Directory ListingWe are a family run business operating from Westhaven Marina. We have three vessels: one fishing boat and two ferry boats that are also great to hold parties on. We offer a range of public and private charters and can customise where possible to...
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Making the most of your business’ online presence
PageAll businesses can benefit from a well-planned online presence. If you’re not sure where to start, we’ve outlined free training options and some basic principles below. MBIE Digital Boost Programme: This free programme has been built by the Ministry of...
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Supporting the city centre environment
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Hotel developments
PageIn response to demand for top quality hotel accommodation, a number of projects are currently underway. Under construction and planned Raddison Red (opening 2025) 280 Queen Street - the hotel will be across 11 storeys and feature 322...
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Giapo
Directory ListingIf you are in search of a sweet treat there is no better place than Giapo. Made fresh daily from 100% natural products, Giapo's creations are are possibly some of the best ice creams in the world and they taste even more delicious than they look. On...
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Auckland Council Compliance Wardens
PageAuckland Council Compliance Wardens (formerly known as CityWatch in the city centre) work to support a safe city centre environment in line with Auckland’s bylaws,including the Signs and Public Safety and Nuisance Bylaws. The team’s on-street presence...
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SHJL Limited T/A Hazy Tiger
Directory ListingHazy Tiger is Auckland’s premier Korean restaurant and bar, offering a unique fusion of traditional flavors and modern, tapas-style dining. With a bold menu, handcrafted cocktails, and an electric atmosphere, we deliver an unforgettable...
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Servcorp Auckland
Directory ListingPremium provider of serviced Offices, virtual offices, coworking, meeting rooms and business support services
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Residential developments
PageThe number of people living in the city centre is growing at great pace, and a large number of residential development projects are either under construction or proposed to meet the growing demand. Completed The Pacifica The Pacifica is New...
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Reducing homelessness
PageAddressing homelessness is a high priority for the city centre. We actively support initiatives to reduce homelessness in Auckland by facilitating conversations, lobbying and advocacy while working alongside the Auckland City Mission, Lifewise and...
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Feedback on an integrated Transport Plan for Auckland
NewsIssue date: 14 May 2023The Office of the Mayor and New Zealand Government sought high-level feedback on the development of an integrated Transport Plan for Auckland. We submitted the following: We want to see a reliable, effective and integrated transport plan and...
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Your views
PageWe regularly ask for our members’ views on topics so we have a good understanding of priorities, opportunities and challenges for city centre businesses. We also share opportunities for businesses to provide their own feedback on plans and proposals....
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Our funding
PageOur work is funded by a combination of the Heart of the City BID targeted rate and funds invested directly into our campaigns and work programmes by the public and private sector. Auckland Council applies the HOTC BID targeted rate which is collected...
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karadeniz cafe
Directory ListingKara Deniz Cafe is a welcoming spot specializing in delicious döner kebabs and a variety of flavorful desserts. We take pride in serving high-quality, authentic flavors that satisfy every craving. Our menu features perfectly seasoned, juicy meats, fresh...
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Lanzhou Beef Ramen (CBD) (Halal Certificate)
Directory ListingYou’ve probably tried many different types of noodles, but you’ve never tasted anything like our beef noodles. Each serving is freshly handmade by our chef only after you place your order. Paired with halal beef, it’s a flavor that no...
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Heart of the City welcomes additional funding for safety
NewsIssue date: 19 Mar 2025There's been a lot of effort to support improved safety in our city centre, including more police on the beat, a permanent police station opening soon, our own HOTC safety team and Auckland Council's compliance wardens. These efforts have...
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Loading and servicing
PageFort Lane in Auckland's city centre. Image: Sacha Stejko Despite being a vital part of doing business and maintaining a successful city centre, many businesses, property owners and their suppliers struggle with loading, servicing and...
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J'AIME
Directory ListingFor fifteen years, our sought-after macarons have given New Zealanders a little taste of Europe. J'AIME combines premium ingredients with innovative flavour profiles, staying true to our promise of exceptional craftsmanship, attention to detail and...
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Atrium Investments Ltd
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Chawlas Indian Restaurant
Directory ListingChawlas Indian Restaurant is ready to delight you with spectacular Indian flavours. Indulge in unique Indian traditional and modern cuisine. Don't leave without trying their Achari Chicken, Tikka, Chana Masala, Rarra Chicken, and...
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City demographics
PageThe city centre community is made up of a diverse range of people who live here or come for work, study, shopping or leisure. 38,280 residents* 158,931 workers* Working for 15,501 businesses of all types and sizes 53,860 university...
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