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  • Welcome to Heart of the City

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  • Membership form

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    Join Heart of the City and receive all the benefits of membership - a voice to represent you, marketing and events opportunities, business listings and regular communications. Read the full benefits of membership here. You are eligible for...

  • Property

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    With over 4,000 commercially rated properties within a 1km radius of the Sky Tower, we have a dynamic property industry of owners and developers large and small, property managers and real estate advisors. Find out more about how property owners...

  • Zero waste city centre

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    The daily presence of rubbish on our city's streets waiting to be collected is one of the big issues affecting what people think about the city. Whilst it's arguably a necessary part of city life, we think that there are opportunities for the city centre...

  • C40 Cities

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    Auckland is one of 98 cities globally to be affiliated with the C40 Cities Climate Leadership Group – a network of major cities committed to tackling climate change, representing over 650 million people and one quarter of the global economy. C40’s focus...

  • Supporting a successful city centre

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    We support and champion the city and its transformation, working in a number of ways to make the city centre a more positive place to do business. Development planning, engagement and response As we are in the midst of a period of incredible...

  • Queen Street

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    One of the city centre's most iconic streets, Queen Street, and the laneways that stem from it are significant for retail – from international luxury through to department stores, mainstream fashion and youth brands - and for the professional services...

  • Wynyard Quarter

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    On the western edge of the city centre, right on the edge of the Waitematā Harbour, is a rapidly evolving mixed-use precinct, with longstanding marine industries like boat building and the famous Auckland Fish Market and legacy industrial silos adding...

  • Britomart

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    Blending heritage commercial buildings with a nautical history and well-designed modern low and mid-rise developments, Britomart is home to a combination of creative and professional businesses and a range of high quality retail and hospitality. It’s...

  • Your views

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    We regularly ask for our members’ views on topics so we have a good understanding of priorities, opportunities and challenges for city centre businesses. Here you’ll find some specific topics we’re seeking feedback on or have recently heard about from...

  • Aotea Arts Quarter

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    Our city centre’s creative heart is home to Auckland Art Gallery Toi o Tāmaki, Auckland Central City Library, Aotea Square, Auckland Town Hall, Aotea Centre and the Civic Theatre. It also boasts a number of private dealer galleries, theatres and cinemas...

  • Federal and Elliott

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    The area west of Queen Street is anchored with hospitality and entertainment in the Federal Street and Elliott/Darby Street areas. Further north, there’s a diverse business mix including technology and education along with the High Court and supporting...

  • High Street District

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    The High Street District has an eclectic mix of independent fashion boutiques, mainstream brands, gifts and homewares, restaurants, bars, creative and professional businesses and residential apartments. The streets and lanes in the area are intimately...

  • Viaduct and Waterfront

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    The Viaduct and Waterfront precinct connects Wynyard Quarter in the west to the city centre. Made up of a number of quays, wharves, bridges and berthing areas on the edge of the Waitematā Harbour, this reclaimed land offers distinctive high quality...

  • Victoria Quarter

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    The historic warehouse and industrial area of Auckland's city centre is bounded by Hobson, Fanshawe and Union Streets and the motorway, and includes the beautiful Victoria Park. The quarter now offers a compelling mix of historic buildings and commercial...

  • Living in the city

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    As recently as 2005, only around 20,000 people called the city centre home - the most recent numbers show the current residential population has reached almost 40,000. This rate of growth is far greater than that of Auckland as a whole.* As the balance...

  • 246 Queen Street

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    A sophisticated retail, hospitality and commercial transformation has been completed at 246 Queen Street, an eight-storey example of 1960s architecture in the mid-city block between Victoria and Wellesley Streets. Designers Fearon Hay...

  • The Pacifica

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    Another skyline transforming addition to the city, completed early in 2021. The Pacifica is a 57-level apartment tower in the Fort Street area featuring a boutique hotel and a new laneway connecting Commerce and Gore Streets with shopping and dining...

  • Funding the transformation

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    It's widely recognised that the city centre plays a vital role in the economy of the Auckland region, which means its success is a priority for local and central government as well as for those of us here in the city centre. Auckland...

  • Wynyard 100

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    Wynyard 100 is a six-building mixed use development on the block bounded by Halsey, Pakenham, Gaunt and Daldy Streets. The first stage, including a 154 room Travelodge hotel, new NZ Bus office space, a Countdown Metro at ground level and 385...

  • America's Cup 2021 legacy

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    The 36th America's Cup was held in Auckland city centre's Wynyard Quarter, with the event base spread across Wynyard Point, Halsey Street wharf and Hobson Wharf. Developments in the area to enable to event to take place will have a lasting impact...

  • Britomart developments

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    Britomart is an urban regeneration success story, with refurbished heritage buildings with nautical and commercial history and well-designed modern low and mid-rise developments linked together by a number of well-used public spaces that people...

  • Commercial Bay

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    Commercial Bay is a major development by Precinct Properties completed in 2020 in the block bounded by Quay Street, Lower Queen Street and Albert Street. The project delivered 39,000sqm of office space across 39 levels in the new PwC Tower and a...

  • The vision for the city centre

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    “By 2032 Auckland's city centre will be highly regarded internationally as a centre for business and learning, innovation, entertainment, culture and urban living - all with a distinctly 'Auckland' flavour.”  -  Auckland City Centre...

  • StoreWatch

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    StoreWatch is a communication network between 170+ city centre retailers and the NZ Police that aims to reduce and prevent retail theft in the city centre. The network is designed to get retailers talking to and looking out for each other by sharing...

  • Sign me up

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    We’ll keep you on top of everything you need to know about Auckland’s city centre - from how it’s transforming and what this means for business, to what’s on in the city around you. To go to our membership sign-up for city centre businesses and...

  • Advocating for business

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    We’re part of a wide range of conversations with local and national government, other membership associations and the private sector, advocating and lobbying for business interests in the future shaping of the city. You can see the submissions we've made...

  • Managing the impact of construction

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    Keeping the city and businesses operating as close to possible as usual during the transformational change that many spaces in the city are undergoing is a high priority for us. We work with major projects to manage the impacts of construction...

  • What we’re hearing from businesses about safety in the city centre

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    10 August 2021 Over the past couple of months, we’ve heard from over 400 city centre businesses about their thoughts and concerns about safety, through a mix of survey responses and face to face conversations. Below, we’ve detailed some of the main...

  • Downtown and waterfront

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    The exciting transformation in the area around the bottom of Queen Street and along Quay Street is complete. We now have better links between the Waitematā harbour and the city centre and some new vibrant and attractive pedestrian-...

  • Who's involved - partners, funding and participating organisations

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    The Ministry of Social Development is a funding partner for the current programme.    Thanks also to our other partners and participating community organisations: Auckland City Mission Colliers International Ecomatters Environment Trust...

  • How it works - programme overview

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    Street Guardians provides a twice-weekly opportunity for the street community to spend a day doing activities with community organisations –from fixing bikes and building planter boxes to planting trees and cleaning beaches. Street Guardians...

  • Retailers: be part of bringing the Christmas cheer this year!

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    Be in to win $9,000 in prizes for your Christmas windows Following on from the fabulously festive displays of last year and positive feedback from participating retailers, we’re inviting businesses to take part in our second Christmas window ...

  • City centre COVID-19 information

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    All key city management services are running at Level 3 to support businesses and residents. Safety If your business is closed, please ensure your premises is secured with locks and alarms as relevant, and that any valuable items are in a safe place...

  • Keeping the city centre and our businesses top of mind

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    One of the ways we are working to support city centre businesses through the impacts of COVID-19 is to keep them – and the city centre – at the top of peoples’ minds.  Some businesses are not able to trade as normal currently, so keeping...

  • Options for online orders and deliveries

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