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Reducing homelessness

Addressing homelessness is a high priority for the city centre. At the last street count, there were 177 people sleeping rough within three kilometres of the Sky Tower.

We actively support initiatives to reduce homelessness in Auckland by facilitating conversations, lobbying and advocacy while working alongside the Auckland City Mission, Lifewise and other community outreach programmes.

If you are concerned about the welfare of a person who is homeless or sleeping rough in the city centre - contact an outreach agency. They send trained staff to meet the person and talk to them about their needs.

The following organisations provide outreach and social services in the city centre:

Auckland City Mission
Has a variety of options to support those who are homeless. Outreach services are provided by the Auckland City Mission under contract to Auckland Council. These include:

Te Whare Hīnātore 
 A transitional housing facility for women, providing shelter, support, and help finding permanent homes.

James Liston Hostel
Emergency housing that offers 52 beds. It has been renovated using City Centre Targeted Rate funding.

Offers 80 permanent homes for people who are sleeping rough or on the social housing register and 24/7 support services, including physical and mental health and detox services.

To find out about any of the Auckland City Mission’s services, phone 09 303 9200 or go to their website here.  

Housing First collective

Works to end homelessness by getting people experiencing chronic homelessness into secure housing before addressing issues such as addiction and mental health.  More information is available here.

Youth housing

Lifewise: Level 1, Flight Centre Building, 124 Vincent Street, Auckland
Phone 09 302 5390

Kāhui Tū Kaha
Provides housing and mental health services. Give them a call on 0800 678 323 (24/7) and their website is

Orange Sky

Mobile access, laundry services, warm showers and non-judgmental conversation. Their website is

Further ways the homeless community are being supported in the city centre

Heart of the City’s Street Guardians programme
We have partnered with the Auckland City Mission to deliver the Street Guardian programme, which was developed in response to city centre businesses wanting to see begging addressed in our city centre. The Ministry of Social Development is a funding partner. The programme is our positive approach to addressing begging in the city centre. It gives members of the city centre street community a weekly opportunity to spend the day undertaking activities with community organisations - and off the streets. Find out more about the programme here