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... transform the way Aucklanders get around the city when complete, but construction has been going for more than three ...

 A number of businesses have opened in the city centre recently, signalling ongoing confidence. We've welcomed some New Zealand firsts, including the 201 - room voco Auckland City Centre Hotel on the corner of Albert and Wyndham...

From Andy Warhol for Bonwit Teller on 5th Avenue in New York to Judy Darragh for Mi Piaci on High Street in Auckland’s city centre, artists have a long history of creating striking window displays. Initiated as part of Art in the City and created to...

On Friday 3 March, Heart of the City’s pedestrian counts clocked more than 200,000 people, and yesterday, thanks to the pulling power of great events, came in a close second at 199,000.  Aside from New Year’s Eve, this is only the second time this...

Sources: HOTC Pedestrian Count, Marketview, Colliers. Not for Reproduction. 2026 is an important year for the city centre, with major infrastructure projects nearing completion, new businesses opening, and opportunities emerging. The March...

By email: [email protected] Introduction Thank you for the opportunity to make this submission on the draft Development Contribution (DC) Policy. Heart of the City is the business association for the city centre,...

... edge of the city centre, for example using cargo bikes to complete the ‘last mile’. I have a construction project ...

... small business assistance package. The C2 works are now complete. Economic Development, Science and Innovation Select ...

All opening in a 6 week period from mid-September to early November, all within a block of the Waitematā Harbour, and all welcoming locals and domestic tourists - we talk to Park Hyatt Auckland, The Hotel Britomart and QT Auckland about what they’re...

Heart of the City's submission to Auckland Council's 10-Year Budget 2021/2031: submitted 22 March 2021. Heart of the City is the business association for Auckland’s city centre. We represent the interests of businesses and property owners in the...

As the economic, civic and cultural heart of Auckland, it's essential that the city centre continues to recover and be known as a vibrant and safe international city.  With the election imminent, we asked party leaders for their...

The impact of the cost of living can be seen in our latest quarter’s results with reduced domestic spending contributing to an overall flat result (-0.4% vs STLY). The international spending dollar, always highly valued here, was of particular...

On 10 March 2021, Viv Beck presented on behalf of Heart of the City to Auckland Council's Finance and Performance Committee regarding the Long Term Plan 2021 - 2031, prior to completion of our written submission on the plan.  Last April I...

So, what did the last 12 months look like for the city centre, and what happened in the last quarter? When looking at the year-end to December 2023, there are positive trends to report. There’s been more spending - up 13% on 2022 - and more people - up...

Source: Marketview. Not for Reproduction. Out-of-towners flocked to country superstar Luke Combs and the Auckland debut of the SailGP one weekend in January. Valentine’s Day 2025 saw lovers boost overall spend compared to the previous year, and...

HOTC considers that the construction and operation of the CRL project will result in a range of positive and negative impacts to local businesses and CBD users, and seeks that these effects are taken into account in Auckland Transport’s proposed CEMP to...

Heart of the City (HOTC) is the business association for Auckland’s city centre and we represent the interests of businesses and property owners. We are committed to the growth and success of the city centre as a vibrant, accessible, safe and welcoming...

Off the back of a flat March quarter, the June quarter reflected the wider economic landscape, with both overall spend and foot traffic down compared to 2023 (Spend: -9% vs STLY, Foot Traffic: -7% vs STLY).   This is consistent with retail...

The September 2025 quarter reflected ongoing challenges, with overall spend and transactions both down 6% year-on-year.  The value of events shone through. 83% of participating businesses that responded to our survey said that our...

Introduction Heart of the City is the business association for Auckland’s city centre. We represent the interests of businesses and property owners in the city centre. Key points of our submission This is a time for effective economic stimulus, not...

... the city centre by public transport at the time the CRL is complete; Take account of impacts on households’ ...