Search

The number of people living in the city centre is growing at great pace, and a large number of residential development projects are either under construction or proposed to meet the growing demand. Completed The Pacifica The Pacifica is New...

Addressing homelessness is a high priority for the city centre. We actively support initiatives to reduce homelessness in Auckland by facilitating conversations, lobbying and advocacy while working alongside the Auckland City Mission, Lifewise and...

The Office of the Mayor and New Zealand Government sought high-level feedback on the development of an integrated Transport Plan for Auckland. We submitted the following: We want to see a reliable, effective and integrated transport plan and...

We regularly ask for our members’ views on topics so we have a good understanding of priorities, opportunities and challenges for city centre businesses. We also share opportunities for businesses to provide their own feedback on plans and proposals....

Our work is funded by a combination of the Heart of the City BID targeted rate and funds invested directly into our campaigns and work programmes by the public and private sector. Auckland Council applies the HOTC BID targeted rate which is collected...

There's been a lot of effort to support improved safety in our city centre, including more police on the beat, a permanent police station opening soon, our own HOTC safety team and Auckland Council's compliance wardens.  These efforts have...

Fort Lane in Auckland's city centre. Image: Sacha Stejko Despite being a vital part of doing business and maintaining a successful city centre, many businesses, property owners and their suppliers struggle with loading, servicing and...

The city centre community is made up of a diverse range of people who live here or come for work, study, shopping or leisure. 38,280 residents* 158,931 workers* Working for 15,501 businesses of all types and sizes 53,860 university...

The independently led group of businesses, Wynyard Quarter Transport Management Association (WQTMA), aims to provide transportation advice and solutions to the Wynyard Quarter area, including for commuters.  

Physical Address The SAP Tower Level 23, 151 Queen Street  Auckland, 1010 Postal Address PO Box 105 331 Auckland, 1143 General enquiries   Ph: (09) 379 8000 Email us: info@hotcity.co.nz Safety enquiries ...

Introduction: Heart of the City (HOTC) is the business association for Auckland’s city centre, operating a Business Improvement District (BID). We represent the interests of businesses and property owners. Our purpose is to champion a successful city...

This is a summary of feedback to Auckland Transport's draft proposals to inform the development of Room to Move - a parking management plan for the city centre.  Key points made:  With a mandate to support business, we have been concerned...

“The news that Auckland is unable to proceed with a bid to host the next America’s Cup in 2027 is seriously disheartening. This was a golden opportunity to utilise purpose-built infrastructure and reap a timely economic return”, said Viv Beck, Chief...

Keep up to date with opportunities for city centre businesses, property owners and managers to get involved with our marketing, event and activation programmes that are on throughout the year here.  Lunar New Year 2024: In February, the city...

Aucklanders got into the seasonal spirit with 20+ festive music, art, decorations and lighting that filled the city centre’s public spaces throughout December. Our Christmas marketing campaign, along with the introduction of Te Manaaki, our new...

Heart of the City welcomes NZIER’s latest Insight report, released today, outlining the need to build construction impacts and financial support into infrastructure decision-making from the outset. “Local businesses impacted by CRL construction have...

Upcoming events happening across the heart of the city are here.  

  Our pedestrian count data shows how many people are moving past each of our monitoring sites across the city centre in real time – 24 hours a day, seven days a week. The data can be used to make lease decisions and show the impact of special...

In February 2025, Auckland Council reconfirmed its funding contribution towards the project. It follows a commitment from the Government in 2023. This great outcome was the result of lots of individuals and organisations - including ourselves -...

On-Street and Parking Buildings There’s lots of parking available in the city centre from as little as $2.50 an hour off-peak. Up-to-date parking information is available here.

We are a member of the City Centre Advisory Panel (CCAP).  The City Centre Advisory Panel assists and advises on city centre issues and achieving the vision and strategic outcomes of the Auckland Plan, City Centre Master Plan and...

To help free up on-street parking spaces, Auckland Transport (AT) has introduced a new deal especially for tradies. AT  currently has a trial offer where tradies may park in the Victoria Street Carpark for $10* per day (Ts and Cs apply)....

Credit: Lemongrass Productions We’re excited to bring Restaurant Month back to the city centre between 1- 31 August 2025 and restaurants offering sit-down or table service within our boundary can get involved. A wrap-up of last year's...

If you're seeking advice on your business, or want to keep up to date with the latest business tools and information, here's a few useful links. In some cases, paid membership is required. Tātaki Auckland Unlimited Phone: (09) 309 2677 Address:...

Your quick guide to who to contact when in order to help keep the city centre safe, beautiful and enjoyable. If you have any other questions or anything you’d like to discuss about the city centre and doing business here – we’d love...

Our submission to the Time of Use Charging (TOUC) Bill - which provides the legal basis for local authorities, such as Auckland Council, to implement time-of-use charging schemes - highlights the need to increase local representation through the...

We’re a small and focused team with big aspirations for Auckland’s city centre. Find out more about each of us and what we bring to Heart of the City. Viv Beck - Chief Executive Viv leads Heart of the City, which champions a successful city centre...