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  • Fingers celebrates 50 years in the city centre

    News
    Issue date: 2 Dec 2024

    2024 marks 50 years of Fingers Contemporary Jewellery in the city centre! We sat down with one of its founders (and practising artist) Alan Preston who told us the story of Fingers - how it came to be, his favourite memories and hopes for...

  • Midtown Regeneration Project

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  • Te Manaaki is spreading the Christmas cheer

    News
    Issue date: 2 Dec 2024

    Te Manaaki - the spectacular new Christmas tree – is installed in Te Komititanga in lower Queen Street. Standing 18.4 metres high and decorated with over 10,000 individual led lights, 4,000 vibrant Pōhutukawa flowers and over 200 giant baubles...

  • Victoria Street Carpark trial offer – free Loading and Servicing

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    Auckland Transport (AT) is offering businesses and their suppliers up to 30 minutes free parking in the Victoria Street Carpark for all loading and servicing activities. More about the trial The goal is to make the pickup and delivery of...

  • Christmas in the city centre

    News
    Issue date: 3 Dec 2024

    It's beginning to look a lot like Christmas in the city centre. Have you spotted our Christmas campaign on billboards, adshels, buses and digital? It's also running across radio advertising and this year, we're targeting both local audiences and some...

  • The Wynyard Quarter bridge has reopened and it’s time to enjoy a magic trifecta

    News
    Issue date: 13 Dec 2024

    The Wynyard Quarter bridge has reopened and it’s time to enjoy a magic trifecta Heart of the City research shows that when you mix the waterfront with events and dining, it’s a hit with Aucklanders. So, it’s big news that the sorely missed Te Wero...

  • Summer in the City Centre

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  • Lunar New Year 2025

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  • Meet the Heart of the City Executive Committee

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    The Heart of the City Executive Committee consists of up to 11 voting members who either work or own a business located within our boundaries, along with a representative from the Waitemata Local Board. The role of the Executive Committee is to...

  • Our Priorities

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    Our vision is that by 2026, which will see both the City Rail Link and International Convention Centre open, is for Auckland’s city centre to be a vibrant, 24/7 international city that is loved by locals and visitors alike. Summary of our strategic...

  • Delay to city centre overnight parking welcomed

    News
    Issue date: 12 Feb 2025

    Heart of the City, Auckland’s city centre business association, welcomes Auckland Transport’s decision to keep overnight parking free for another year.    Viv Beck, Chief Executive, Heart of the City says that  “AT is to be commended for...

  • September Quarterly Insights: A mixed bag, with foot traffic up, spend down and business confidence boost

    News
    Issue date: 14 Nov 2024

    The September quarter has been a mixed bag for the city centre.  Our overall foot traffic and spending were down by -9% and -12% respectively. The dip in spend is consistent with national trends for the quarter. Hearteningly, pedestrian...

  • New Zealand International Convention Centre

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    The New Zealand International Convention Centre (NZICC) is a joint venture between the NZ Government and SkyCity Entertainment Group for a space that will accommodate up to 3150 delegates for conferences, host up to 33 meetings at any one time and...

  • Supporting a successful city centre

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    We support and champion the city and its transformation, working in a number of ways to make the city centre a more positive place to do business. Development planning, engagement and response As we are in the midst of a period of incredible...

  • Advocating for business

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    We’re part of a wide range of conversations with local and national government, other membership associations and the private sector, advocating and lobbying for business interests in the future shaping of the city. You can see the submissions we've made...

  • Lunar New Year food tours a hit

    News
    Issue date: 20 Feb 2025

    It was fantastic to celebrate the Lunar New Year - and Year of the Snake - with events and activations across the city centre. The programme included our walking food tours with Lincoln's Table. For the second year in a row, the series quickly sold out....

  • December 2024 Quarterly Insights

    News
    Issue date: 20 Feb 2025

    Auckland CBD strip retail vacancy rates decreased for the sixth consecutive biannual survey (Colliers); three sold-out Coldplay gigs caused hotel rooms to be fully booked; and international spend more than doubled compared to the previous quarter. The...

  • Feedback open on changes to city centre parking and kerbside spaces

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  • Rubbish and recycling

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    Managing rubbish and keeping the city tidy is important in how visitors, workers and residents see the city. With the high numbers of people, buildings, businesses and traffic here in the city centre, rubbish needs to be managed carefully. Businesses...

  • Who to contact about E-Scooters

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  • Auckland Council Compliance Wardens

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  • Heart of the City is over the moon the St James’s restoration is all go

    News
    Issue date: 27 Feb 2025

    Heart of the City is over the moon with the news that the St James Theatre’s restoration is now full steam ahead, with Auckland Council today reconfirming its funding contribution towards the project. Viv Beck, Chief Executive of Heart of the City, says...

  • Restaurant Month 2024 results

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    Taking place for a 14th time, over 100 special menus at $30, $45 and $55+ price points were available over the month of August, as well as 25+ incredible dining events from walking food tours to taco masterclasses and more.  The programme...

  • Membership: being part of Heart of the City

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      Auckland’s city centre is home to the largest business community in New Zealand, generating around 20% of the region’s GDP in less than 1% of its area. More information about how we...

  • Making the most of your business’ online presence

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    All businesses can benefit from a well-planned online presence. If you’re not sure where to start, we’ve outlined free training options and some basic principles below. MBIE Digital Boost Programme: This free programme has been built by the Ministry of...

  • Supporting the city centre environment

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  • Hotel developments

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    In response to demand for top quality hotel accommodation, a number of projects are currently underway. Under construction and planned   Raddison Red (opening 2025) 280 Queen Street - the hotel will be across 11 storeys and feature 322...

  • Auckland Council Compliance Wardens

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    Auckland Council Compliance Wardens (formerly known as CityWatch in the city centre) work to support a safe city centre environment in line with Auckland’s bylaws,including the Signs and Public Safety and Nuisance Bylaws. The team’s on-street presence...

  • Residential developments

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    The number of people living in the city centre is growing at great pace, and a large number of residential development projects are either under construction or proposed to meet the growing demand. Completed The Pacifica The Pacifica is New...

  • Reducing homelessness

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    Addressing homelessness is a high priority for the city centre. We actively support initiatives to reduce homelessness in Auckland by facilitating conversations, lobbying and advocacy while working alongside the Auckland City Mission, Lifewise and...

  • Feedback on an integrated Transport Plan for Auckland

    News
    Issue date: 14 May 2023

    The Office of the Mayor and New Zealand Government sought high-level feedback on the development of an integrated Transport Plan for Auckland. We submitted the following: We want to see a reliable, effective and integrated transport plan and...

  • Your views

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    We regularly ask for our members’ views on topics so we have a good understanding of priorities, opportunities and challenges for city centre businesses. We also share opportunities for businesses to provide their own feedback on plans and proposals....

  • Our funding

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    Our work is funded by a combination of the Heart of the City BID targeted rate and funds invested directly into our campaigns and work programmes by the public and private sector. Auckland Council applies the HOTC BID targeted rate which is collected...

  • Heart of the City welcomes additional funding for safety

    News
    Issue date: 19 Mar 2025

    There's been a lot of effort to support improved safety in our city centre, including more police on the beat, a permanent police station opening soon, our own HOTC safety team and Auckland Council's compliance wardens.  These efforts have...

  • Loading and servicing

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    Fort Lane in Auckland's city centre. Image: Sacha Stejko Despite being a vital part of doing business and maintaining a successful city centre, many businesses, property owners and their suppliers struggle with loading, servicing and...

  • City demographics

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    The city centre community is made up of a diverse range of people who live here or come for work, study, shopping or leisure. 38,280 residents* 158,931 workers* Working for 15,501 businesses of all types and sizes 53,860 university...