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  • Creative window installations

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  • Report Graffiti here

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  • Art in the City

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  • How to issue a trespass notice

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    If someone is being a nuisance at your store or property, you can issue them with a verbal or written trespass notice. If they return after they’ve been given the notice, they are breaking the law and the police can be called. For more information about...

  • Protecting our crowded places: a national strategy

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    The New Zealand Government and New Zealand Police has developed a national strategy called Protecting Our Crowded Places from Attack (Crowded Places). It has been developed over several years to help preserve the enjoyment of these places while...

  • The value of the city centre for business

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    There is ever-evolving, tangible evidence that Auckland’s city centre is at the heart of our economy and a place where businesses want to be. We generate around 19% of Auckland’s GDP and 7.1% of New Zealand’s. Businesses of all stripes continue to...

  • History and heritage

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    Auckland and our city centre have intriguing heritage stories to tell, with 1000 years of Māori history and almost 180 years of European history embedded in the fabric of this place. Our heritage is an important part of our identity, and we’re...

  • Safety in the City Centre

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  • How to prepare your business for an emergency

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      Emergencies can happen at any time, so it's a good time to regularly take stock and make sure your business is as prepared as possible to manage the impacts - just in case.  Retail NZ Has created a series of lists outlining what...

  • The city centre's bouncing back!

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  • Korean Culture in Auckland Festival is coming to the city centre in March

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    The Korean Culture in Auckland (KCAKL) event is coming to the High Street district between Friday 24 March until Friday 31 March as part of Auckland Council’s World of Cultures series. The event aims to celebrate Korean culture and will build...

  • Korean Culture in Auckland Festival is coming to the city centre this March

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  • Want to build your own Business Continuity Plan?

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    Supported by the Activate Community, we're hosting a no-cost-to-business workshop to support small businesses in the city centre prepare a Business Continuity Plan. This is available to any business in the city centre with between 1 - 20...

  • Safety

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  • Go for the Unexpected campaign is now live

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    Our "Go for the Unexpected" campaign is live and running for six weeks across a range of media including digital, print, street posters along with PR.  The campaign aims to inspire people to break away from their routine and discover...

  • The Strand Arcade

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    With over a century on Queen Street, The Strand Arcade has some remarkable stories, having witnessed everything from over 90 Farmers Santa Parades to Bon Jovi (and their hordes of fans). Now, it's the latest location to take part in our Vacant...

  • Matariki ki te Manawa 2023

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  • Latest insights for the city centre

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    Our insights documents help to paint a picture of how the city centre is performing using metrics like pedestrian counts, spend, accommodation forward-booking and more. Read our latest insights for the  December 2022 quarter here....

  • Latest insights for the city centre

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    Our latest quarterly results are showing positive trends emerging for the city centre. This is good news, and the results are evident out on the streets. More people are out and about, spend is heading back towards to pre-COVID...

  • Auckland’s heart of the city spend trends upwards: June Quarter results released

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  • Alcohol Bans and support services available

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    Information about alcohol bans in the city centre is available on the Auckland Council website. The police will issue a fine for the breach of an alcohol ban. This fine can be issued instantly without arrest, after an arrest for breaching an alcohol...

  • Heart of the City AGM 2023

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  • Election 2023: Encouraging more people to come to our city centre

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    As the economic, civic and cultural heart of Auckland, it's essential that the city centre continues to recover and be known as a vibrant and safe international city.  With the election imminent, we asked party leaders for their...

  • Election 2023: Commitments to increasing front-line police

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    As the economic, civic and cultural heart of Auckland, it's essential that the city centre continues to recover and be known as a vibrant and safe international city.  With the election imminent, we asked party leaders for their...

  • Election 2023: Encouraging further investment here

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    As the economic, civic and cultural heart of Auckland, it's essential that the city centre continues to recover and be known as a vibrant and safe international city.  With the election imminent, we asked party leaders for their...

  • City Centre Safety Hubs

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  • Election 2023: Political parties respond to three key questions about Auckland's city centre

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    As the economic, civic and cultural heart of Auckland, it's essential that the city centre continues to recover and be known as a vibrant and safe international city.  With the election imminent, we asked party leaders for their...

  • AGM 2023 Highlights

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    AGMs are a time to take stock of what's been achieved in the reporting year. You can read our July 2022 - June 2023 Annual Highlights here. The video below provides a glimpse of the highlights, in collaboration with our many partners....

  • Latest insights for the city centre - June 2023 quarter

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    A packed events calendar and people’s love for dining has delivered the strongest year-end results for Auckland's city centre in three years. CPI-adjusted figures for the year- end June 2023 show spend was 89% of year end June 2019....

  • Promoting businesses and the city through destination marketing and events

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    We promote the heart of the city centre as a destination and ensure it’s a great place to spend time. We showcase its breadth and diversity – from our wonderful public spaces to our diverse neighborhoods and businesses – through signature marketing...

  • Auckland Transport Bollards Installation

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    Auckland Transport (AT) generally does not install bollards outside businesses for building protection purposes, due to the high costs of ongoing maintenance at the expense of the public. However, where a site has experienced ram-raiding or repeated...

  • Licences and regulations

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    There are all kinds of guidelines, bylaws, licences and regulations that keep the city and its businesses running safely and in a socially responsible way. Here’s a list of some of the most common ones that apply to businesses in the city centre – you...

  • Report a problem

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    Footpaths and Roads:  Auckland Transport is responsible for keeping our roads and footpaths in good working order and meeting the needs of the city as well as approving private construction works and events that take place on public streets....

  • Coffee with a Cop

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    Coffee with a Cop was launched because the city centre community Police team were keen to meet and connect with local businesses while also giving businesses the opportunity to raise any questions they might have.   

  • Midtown Regeneration Update

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    A lot is going on in the Midtown area, with several traffic changes in Victoria Street happening before Christmas and new worksites opening in 2024. This includes significant Watercare works at the intersections of Queen Street with Wellesley Street,...

  • Supporting Employment

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    The Ministry of Social Development (MSD) offers a range of services to support businesses looking to employ new staff, including: No fee recruitment services that connect employers to New Zealand's largest pool of job seekers. Support for wages and...