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Resources for your business Programme What it does and how to apply Business Continuity Planning  Simple downloadable templates and planning resources for Emergency and Business Continuity Plans, helping...

We’re excited to bring Restaurant Month back to the city centre between 1- 31 August 2023 and restaurants offering table service within our boundary can get involved! Lemongrass Productions is our official event manager for Restaurant Month and...

Ensuring the city centre is a vibrant, enjoyable and safe place is important to Heart of the City, and there’s a lot in place to specifically support safety. Our own Safety Team, in their eye-catching uniforms, are in and around Queen Street 24/7....

The NZ Police play an important role in the city centre. Their prevention work includes focused programmes across a number of different sectors including retail theft - like the StoreWatch programme and advice for small businesses on...

The Auckland Council Signs Bylaw 2022 outlines rules on what’s permitted in terms of signage here. It also helps ensure that signs don’t get in the way of people walking on the footpath, or traffic on the roads or stop people from seeing into a...

Auckland Transport (AT) is offering businesses and their suppliers up to 30 minutes free parking in the Victoria Street Carpark for all loading and servicing activities. More about the trial The goal is to make the pickup and delivery of...

We support and champion the city and its transformation, working in a number of ways to make the city centre a more positive place to do business. Development planning, engagement and response As we are in the midst of a period of incredible...

We’re part of a wide range of conversations with local and national government, other membership associations and the private sector, advocating and lobbying for business interests in the future shaping of the city. You can see the submissions we've made...

Managing rubbish and keeping the city tidy is important in how visitors, workers and residents see the city. With the high numbers of people, buildings, businesses and traffic here in the city centre, rubbish needs to be managed carefully. Businesses...

Taking place for a 14th time, over 100 special menus at $30, $45 and $55+ price points were available over the month of August, as well as 25+ incredible dining events from walking food tours to taco masterclasses and more.  The programme...

Addressing homelessness is a high priority for the city centre. We actively support initiatives to reduce homelessness in Auckland by facilitating conversations, lobbying and advocacy while working alongside the Auckland City Mission, Lifewise and...

We regularly ask for our members’ views on topics so we have a good understanding of priorities, opportunities and challenges for city centre businesses. We also share opportunities for businesses to provide their own feedback on plans and proposals....

Our work is funded by a combination of the Heart of the City BID targeted rate and funds invested directly into our campaigns and work programmes by the public and private sector. Auckland Council applies the HOTC BID targeted rate which is collected...

Fort Lane in Auckland's city centre. Image: Sacha Stejko Despite being a vital part of doing business and maintaining a successful city centre, many businesses, property owners and their suppliers struggle with loading, servicing and...

The city centre community is made up of a diverse range of people who live here or come for work, study, shopping or leisure. 38,280 residents* 158,931 workers* Working for 15,501 businesses of all types and sizes 53,860 university...

The independently led group of businesses, Wynyard Quarter Transport Management Association (WQTMA), aims to provide transportation advice and solutions to the Wynyard Quarter area, including for commuters.  

On-Street and Parking Buildings There’s lots of parking available in the city centre from as little as $2.50 an hour off-peak. Up-to-date parking information is available here.

If you're seeking advice on your business, or want to keep up to date with the latest business tools and information, here's a few useful links. In some cases, paid membership is required. Tātaki Auckland Unlimited Phone: (09) 309 2677 Address:...

Each quarter, we delve into the latest data for Auckland's city centre. Find out about what’s happening with our spend, foot traffic and accommodation occupancy data, as well as new business news and leasing insights.  March 2025 ...

The winner will be drawn at random. They will be contacted within 72 hours of the survey closing via email and/or phone.  The winner must reply within 48 hours to maintain eligibility. If there is no response, the winner will be redrawn at random...

Safety Hubs are in place to provide additional safety support at key locations across the city centre. These have come about following a pop-up trial during FIFA Women’s World Cup that we partnered with Community Patrols NZ on. They are places people...

Upcoming events happening across the heart of the city are here.  

Our vision is that by 2026, which will see both the City Rail Link and International Convention Centre open, is for Auckland’s city centre to be a vibrant, 24/7 international city that is loved by locals and visitors alike. Summary of our strategic...