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Managing rubbish and keeping the city tidy is important in how visitors, workers and residents see the city. With the high numbers of people, buildings, businesses and traffic here in the city centre, rubbish needs to be managed carefully. Businesses...

Heart of the City is over the moon with the news that the St James Theatre’s restoration is now full steam ahead, with Auckland Council today reconfirming its funding contribution towards the project. Viv Beck, Chief Executive of Heart of the City, says...

Taking place for a 14th time, over 100 special menus at $30, $45 and $55+ price points were available over the month of August, as well as 25+ incredible dining events from walking food tours to taco masterclasses and more.  The programme...

Addressing homelessness is a high priority for the city centre. We actively support initiatives to reduce homelessness in Auckland by facilitating conversations, lobbying and advocacy while working alongside the Auckland City Mission, Lifewise and...

The Office of the Mayor and New Zealand Government sought high-level feedback on the development of an integrated Transport Plan for Auckland. We submitted the following: We want to see a reliable, effective and integrated transport plan and...

We regularly ask for our members’ views on topics so we have a good understanding of priorities, opportunities and challenges for city centre businesses. We also share opportunities for businesses to provide their own feedback on plans and proposals....

Our work is funded by a combination of the Heart of the City BID targeted rate and funds invested directly into our campaigns and work programmes by the public and private sector. Auckland Council applies the HOTC BID targeted rate which is collected...

There's been a lot of effort to support improved safety in our city centre, including more police on the beat, a permanent police station opening soon, our own HOTC safety team and Auckland Council's compliance wardens.  These efforts have...

Fort Lane in Auckland's city centre. Image: Sacha Stejko Despite being a vital part of doing business and maintaining a successful city centre, many businesses, property owners and their suppliers struggle with loading, servicing and...

The city centre community is made up of a diverse range of people who live here or come for work, study, shopping or leisure. 38,280 residents* 158,931 workers* Working for 15,501 businesses of all types and sizes 53,860 university...

The independently led group of businesses, Wynyard Quarter Transport Management Association (WQTMA), aims to provide transportation advice and solutions to the Wynyard Quarter area, including for commuters.  

Introduction: Heart of the City (HOTC) is the business association for Auckland’s city centre, operating a Business Improvement District (BID). We represent the interests of businesses and property owners. Our purpose is to champion a successful city...

This is a summary of feedback to Auckland Transport's draft proposals to inform the development of Room to Move - a parking management plan for the city centre.  Key points made:  With a mandate to support business, we have been concerned...

“The news that Auckland is unable to proceed with a bid to host the next America’s Cup in 2027 is seriously disheartening. This was a golden opportunity to utilise purpose-built infrastructure and reap a timely economic return”, said Viv Beck, Chief...

Aucklanders got into the seasonal spirit with 20+ festive music, art, decorations and lighting that filled the city centre’s public spaces throughout December. Our Christmas marketing campaign, along with the introduction of Te Manaaki, our new...

Heart of the City welcomes NZIER’s latest Insight report, released today, outlining the need to build construction impacts and financial support into infrastructure decision-making from the outset. “Local businesses impacted by CRL construction have...

On-Street and Parking Buildings There’s lots of parking available in the city centre from as little as $2.50 an hour off-peak. Up-to-date parking information is available here.

If you're seeking advice on your business, or want to keep up to date with the latest business tools and information, here's a few useful links. In some cases, paid membership is required. Tātaki Auckland Unlimited Phone: (09) 309 2677 Address:...

Each quarter, we delve into the latest data for Auckland's city centre. Find out about what’s happening with our spend, foot traffic and accommodation occupancy data, as well as new business news and leasing insights.  March 2025 ...

Source: Marketview. Not for Reproduction. Out-of-towners flocked to country superstar Luke Combs and the Auckland debut of the SailGP one weekend in January. Valentine’s Day 2025 saw lovers boost overall spend compared to the previous year, and...

Unacceptable challenges for business – city centre should be accessible for everyone Gutted at the news Smith & Caughey has announced it will be closing its doors at the end of July, Heart of the City expects Auckland Council to step up and...

Our submission to the Time of Use Charging (TOUC) Bill - which provides the legal basis for local authorities, such as Auckland Council, to implement time-of-use charging schemes - highlights the need to increase local representation through the...

Enjoy a feast of city-only experiences, global flavours and unmissable dining in the heart of the city. This August marks a major milestone as the iconic Heart of the City Auckland Restaurant Month returns to the city for its 15th year -...

2025 marks 50 years of Pat Menzies in the city centre! We sat down with Pat himself and  Retail Care Manager Andy (Pat's right-hand man for over 30 years). Together, they told the tale of Pat Menzies - how it came to be, their...

The opening of a permanent police station is a key milestone in the strong effort to boost safety in the city centre - our international gateway, which delivers 20% of Auckland’s and 10% of New Zealand’s GDP.  Heart of the City Chief Executive...

CCTV can be a useful tool in addressing crime and supporting a safer city centre. Below is detail about making footage available for investigations and providing information about private CCTV coverage of public spaces as part of a wider network....

Auckland’s city centre is at a crossroads and it’s time for central government to come together with local government and the private sector to chart a clear path forward. After a decade of disruptive public construction, the harshest Covid impacts...

84% of tickets snapped up, already surpassing last year’s total. Diners have shown their appetite for unique dining experiences is as strong as ever, with Heart of the City Auckland Restaurant Month 2025 off to a great start. 84% of all available...

Sent to Auckland Council via email, 18 August 2025 Heart of the City represents the interests of businesses and property owners in Auckland's city centre. We advocate for a vibrant, accessible, safe, and welcoming city centre that is a great place to do...