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  • Matariki ki te Manawa - Matariki at the Heart 2022

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  • High Street Pilot

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    In collaboration with ourselves, Auckland Council and the High Street District community – including businesses, property owners, residents and other key stakeholders – a pilot was undertaken over 2019 and 2020 to explore how to improve High Street....

  • City Rail Link overview and support available for businesses

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    Issue date: 30 Jun 2022

  • Restaurant Month returns to Auckland’s city centre: over 100 special menus and events celebrating the past, present and future of dining

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    Issue date: 4 Jul 2022

    Foodies mark your calendars - between 1 – 31 August, Restaurant Month in the Heart of the City 2022 will showcase the world – class dining on offer throughout Auckland’s city centre. Every day of August, well-loved dining establishments and well-kept...

  • Restaurant Month 2022 campaign is now live - celebrate the past, present and future of dining

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    Issue date: 4 Jun 2022

    Throughout the month of August, over 100 special menus and events will showcase the world-class dining on offer throughout Auckland’s city centre for Restaurant Month in the Heart of the City 2022. The city centre’s dining scene is one of Aucklanders...

  • Supporting Employment

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    Issue date: 13 Jul 2022

  • City centre community initiatives championing composting and sustainability

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    Issue date: 1 Aug 2022

    There are some fantastic community initiatives across the city centre working to champion composting and sustainability, including:  Federal Street Compost Hub Hospitality businesses in the city centre can reduce their organic waste while...

  • Restaurant Month 2022 is now on

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    Issue date: 3 Aug 2022

  • City centre businesses championing sustainability

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    Issue date: 1 Aug 2022

    From eco-friendly builds to electric vans there are lots of different ways city centre businesses are doing their bit to protect and restore our planet. Businesses can calculate their emissions over the past year using the Sustainable Business Network...

  • CCTV footage as a tool for a safer city centre

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  • Cruise ships

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    Auckland’s city centre is one of New Zealand’s main docking points for cruise ships. We also highly recommend printing out the timetable on the Ports of Auckland website, so you can be aware of when there may be additional foot traffic in the central...

  • OnQ Entertainment Centre (formerly known as SkyWorld Centre)

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    The iconic SkyWorld Centre on the corner of Queen Street and Aotea Square is set to undergo a large redevelopment and rebrand as OnQ Entertainment Centre. The development aims to be Auckland’s premier entertainment destination with cinemas, gaming,...

  • Hybrid working and the future of work

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    Issue date: 17 Aug 2022

    Acknowledging that hybrid working is here to stay, there’s heightened awareness of the benefit of time in the office to support better collaboration and connections with colleagues and office leaders. This is also part of a wider conversation – and...

  • Save the St James Theatre

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    Issue date: 17 Aug 2022

    A new push to secure government funding to match that already in place, and a recent decision to uncouple the theatre’s restoration from the St James Block apartment development project, may well mean this once majestic place in the heart of our city can...

  • Auckland business support – find out about Activate Tāmaki Makaurau

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    Issue date: 17 Nov 2021

    Activate Tāmaki Makaurau is a support package for Auckland businesses affected by ongoing alert levels within the COVID-19 Protection Framework. Free Tools and Resources Our partners are regularly adding useful and up-to-date free tools and...

  • Construction

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    Project works for public infrastructure and private developments are part of life in a busy and growing city centre. We work with major projects to manage the impacts of construction – from noise to visual impact, cleanliness and access for...

  • Outdoor Dining Grants - feedback from businesses.

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    Over 30 businesses (and counting) have received the Outdoor Dining Grant to date, using it to further enhance or create a new space for their customers. Here in their own words are some of the ways it has supported how they work during these challenging...

  • Creative window installations

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  • Terms and conditions for Heart of the City

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    1. GENERAL WEBSITE TERMS AND CONDITIONS Acceptance: This website is owned and operated by Heart of the City Incorporated ("HOTC").  Your use of this website is subject to all applicable laws, these general terms and conditions, the privacy...

  • Welcome to our new hospitality businesses

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    Issue date: 31 Aug 2022

    Auckland’s city centre has made a name for itself for its wonderfully diverse food offerings – in fact, it’s one of the things Aucklanders love most about the city centre. We’re thrilled to welcome a range of new hospitality businesses...

  • Report Graffiti here

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  • Latest City Centre Insights

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    Issue date: 12 Aug 2022

  • Art in the City

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  • The city blossoms into life, rejuvenated by art

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    Issue date: 21 Sep 2022

    Art in the City Friday 7 October – Sunday 16 October Multiple locations across Auckland’s City Centre Over one hundred installations, exhibitions, guided walks, murals, performances, talks, markets, and workshops are set to bring life to the city...

  • Heart of the City Christmas Window Competition Ts and Cs

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    By entering this competition, you are confirming that you own or represent the business to which the entry relates and that you accept these terms and conditions on behalf of the named business. Heart of the City may cancel or vary the competition at any...

  • Heart of the City AGM 2022

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    Issue date: 27 Sep 2022

    Heart of the City members are invited to join us to look back on our past year of activity, hear what we have planned for the year ahead and look after our annual governance requirements - including the election of our Executive Committee. The...

  • Heart of the City Welcomes Chlöe Swarbrick and Mayor Wayne Brown’s Commitment to Auckland’s City Centre

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    Issue date: 21 Oct 2022

    Heart of the City’s Interim Chief Executive Steve Armitage welcomes central MP Chlöe Swarbrick and Mayor Wayne Brown’s commitment to improving safety and vibrancy in Auckland’s city centre. Armitage says that “We’ve seen a positive uptick in the number...

  • Submission to Auckland Transport: Parking Strategy

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    Issue date: 15 May 2022

    Submission to Auckland Transport: Parking Strategy pdf242.85 KB

  • Submission to Auckland Council: Budget 2022/2023

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    Issue date: 28 Mar 2022

    Submission to Auckland Council: 2022/2023 Budgetpdf220.93 KB

  • Street front retail businesses: deck your windows this festive season and be in to win!

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    Be in to win $9,000 in prizes for your Christmas windows! Following on from last year's fabulously festive displays and positive feedback from participating retailers, we're inviting street-front retail businesses with a window visible to the public...

  • Christmas Windows 2021 winners Jewellers Workshop discuss their inspiration and advice

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    Issue date: 16 Nov 2022

    The Pōhutukawa - Aotearoa’s own Christmas tree – was the inspiration for the Jewellers Workshop’s winning entry for the 2021 Christmas Windows competition. As a retail business, Christmas is an important time for Jewellers Workshop, but...

  • Positive changes continue to evolve the experience of Queen Street

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    Issue date: 16 Nov 2022

    Queen Street is located at the heart of our city centre and plays a significant role economically, socially and culturally. There’s positive changes underway that will continue to evolve the experience of Queen Street, including the completion of the Wai...

  • Central City Community Safety Taskforce

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    Heart of the City is a member of the Central City Community Safety Taskforce. The taskforce is made up of key stakeholders, including the Council, Police, and Hospitality New Zealand. The city centre's Taskforce on Alcohol and Community Safety is...

  • How to issue a trespass notice

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    If someone is being a nuisance at your store or property, you can issue them with a verbal or written trespass notice. If they return after they’ve been given the notice, they are breaking the law and the police can be called. For more information about...

  • Protecting our crowded places: a national strategy

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    The New Zealand Government and New Zealand Police has developed a national strategy called Protecting Our Crowded Places from Attack (Crowded Places). It has been developed over several years to help preserve the enjoyment of these places while...

  • StoreFront programme connects art and business

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    Issue date: 30 Nov 2022

    From Andy Warhol for Bonwit Teller on 5th Avenue in New York to Judy Darragh for Mi Piaci on High Street in Auckland’s city centre, artists have a long history of creating striking window displays. Initiated as part of Art in the City and created to...