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Our insights documents help to paint a picture of how the city centre is performing using metrics like pedestrian counts, spend, accommodation forward-booking and more. Read our latest insights for the  December 2022 quarter here....

Our latest quarterly results are showing positive trends emerging for the city centre. This is good news, and the results are evident out on the streets. More people are out and about, spend is heading back towards to pre-COVID...

Information about alcohol bans in the city centre is available on the Auckland Council website. The police will issue a fine for the breach of an alcohol ban. This fine can be issued instantly without arrest, after an arrest for breaching an alcohol...

The Waitematā Harbour Connections project aims provide for a fully multi-modal solution for people wanting to walk, cycle, take the bus, travel by light rail, drive, or transport freight across the Waitematā Harbour, connecting people to transport[TL1]...

Eke Panuku is undertaking exploratory work for Auckland Council to produce conceptual plans on a potential staged redevelopment for Ports of Auckland Limited (POAL) land. The initial phase of this work has focused on the potential vision alongside the...

As the economic, civic and cultural heart of Auckland, it's essential that the city centre continues to recover and be known as a vibrant and safe international city.  With the election imminent, we asked party leaders for their...

As the economic, civic and cultural heart of Auckland, it's essential that the city centre continues to recover and be known as a vibrant and safe international city.  With the election imminent, we asked party leaders for their...

As the economic, civic and cultural heart of Auckland, it's essential that the city centre continues to recover and be known as a vibrant and safe international city.  With the election imminent, we asked party leaders for their...

As the economic, civic and cultural heart of Auckland, it's essential that the city centre continues to recover and be known as a vibrant and safe international city.  With the election imminent, we asked party leaders for their...

AGMs are a time to take stock of what's been achieved in the reporting year. You can read our July 2022 - June 2023 Annual Highlights here. The video below provides a glimpse of the highlights, in collaboration with our many partners....

A packed events calendar and people’s love for dining has delivered the strongest year-end results for Auckland's city centre in three years. CPI-adjusted figures for the year- end June 2023 show spend was 89% of year end June 2019....

We promote the heart of the city centre as a destination and ensure it’s a great place to spend time. We showcase its breadth and diversity – from our wonderful public spaces to our diverse neighborhoods and businesses – through signature marketing...

Auckland Transport (AT) generally does not install bollards outside businesses for building protection purposes, due to the high costs of ongoing maintenance at the expense of the public. However, where a site has experienced ram-raiding or repeated...

There are all kinds of guidelines, bylaws, licences and regulations that keep the city and its businesses running safely and in a socially responsible way. Here’s a list of some of the most common ones that apply to businesses in the city centre – you...

Footpaths and Roads:  Auckland Transport is responsible for keeping our roads and footpaths in good working order and meeting the needs of the city as well as approving private construction works and events that take place on public streets....

A pan-Asian celebration of the Lunar New Year is the newest addition to the city centre’s event calendar. There’s a number of events and activations planned for the heart of the city between 10 – 25 February 2024, and we’ll be promoting this activity...

We measure consumer spend, the economic spend in the city centre, and the economic performance of the city centre.   Retail spend We share city centre consumer spending insights which include trends and can be helpful for you monitoring the...

Appealing and attractive properties are fundamental for a vibrant, successful retail environment. To support this, Heart of the City is working with property owners and managers on creative installations for vacant spaces, bringing life and colour to the...

Coffee with a Cop was launched because the city centre community Police team were keen to meet and connect with local businesses while also giving businesses the opportunity to raise any questions they might have.   

Starting out as a six week pilot in October 2018, Street Guardians was developed in response to city centre businesses wanting to see begging addressed in our city centre. We wanted to find a positive way to do this, so in ...

Street Guardians provides a twice-weekly opportunity for the street community to spend a day doing activities with community organisations –from fixing bikes and building planter boxes to planting trees and cleaning beaches. Street Guardians...

Since the Street Guardians programme began in 2018, there’s been demonstrable benefits including to those participating as well as the community initiatives which the programme supports. After the programme was expanded to two days a week in 2020 – with...

The Auckland City Mission lead the programme, with funding support from ourselves, along with the Ministry of Social Development.  Community organisations who support the programme are: Ecomatters Environment Trust Kaipatiki Project...

A lot is going on in the Midtown area, with several traffic changes in Victoria Street happening before Christmas and new worksites opening in 2024. This includes significant Watercare works at the intersections of Queen Street with Wellesley Street,...

Auckland Council is regenerating midtown with new public spaces and improved infrastructure, ready to welcome the thousands of people that will flow in and out of the area daily when Te Waihorotiu Station (Aotea) opens. To support businesses...

Concept design render Symphony Centre ©woods bagot Waihorotiu Station is tipped to become the busiest train station in the country upon the completion of the City Rail Link. After it has been finished, construction will begin on the...

One Queen Street transformed the HSBC building into a new vertical mixed-use community. The development includes a 139-room InterContinental Hotel, ground floor retail integrated into Commercial Bay, 3 levels of shared workspace, 2 levels...

Heart of the City is calling for artist proposals for temporary public artwork to bring to life one of the city centre’s favourite spaces as part of ArtWeek in the City Centre 2024.    Being held in Auckland's city centre between 4 - 13...

Safety Hubs are in place to provide additional safety support at key locations across the city centre. These have come about following a pop-up trial during FIFA Women’s World Cup that we partnered with Community Patrols NZ on. They are places people...

The Ministry of Social Development (MSD) offers a range of services to support businesses looking to employ new staff, including: No fee recruitment services that connect employers to New Zealand's largest pool of job seekers. Support for wages and...

Resources for your business Programme What it does and how to apply Business Continuity Planning  Simple downloadable templates and planning resources for Emergency and Business Continuity Plans, helping...

Restaurant Month returns this August, where every day is a celebration of the city centre's celebration of the city centre's culinary scene.  This year's stellar line-up includes: 100+ special menus priced at $30, $45 or $55+ per person, every...